FAQ

1. How do I measure a box?
The proper sequence of dimensions is Length x Width x Depth. Place the carton in front of you with the open end up. Length is the longest open end dimensions from left to right. Width is the shortest open end dimension from front to back. Depth is the remaining dimension from top to bottom.

2. Can I get a sample?
Yes, for some stock items, we can send you free samples, as for the considerable international express cost, would be charged still. But for customized sample, due to the high setup cost of the printing press and die-cut, we usually charge you 100-350USD as the sample making fee based on the actual box size, printing and finish. And this payment will be used as part of the mass production fees once the order is confirmed and your order quantity reaches 20,000pcs or above.

3. Do you sell any additional products not listed on your online catalog?
We sell over 10,000 different kinds of box and bag and we are always adding new items to our website. However, every item that we currently sell is listed on our website. If you cannot find the exact product that you are looking for, please e-mail your request and we will be happy to check whether or not this is an item that we can do.